Ordering & Payment FAQ

To order /make a purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You’ll reach a log in page where you need to log in your account using your Username and Password. If you don’t have an account created yet, you need to register an account before you proceed your payment.
  4. You’ll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you’ll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition
  8. Click “Confirm Order” to complete the order.

NaturalCures offers various kinds of Payment Methods as shown below :-

1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)

2. Offline Bank Transfer
Bank : Public Bank Deposit
Bank Account : 3123816629
Account Name : Omni-One Incorporated Sdn Bhd

After you have made the payment, please send us the payment details :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total amount you have paid :
Your Order No :

You may scan and email us the above info to Email Address : [email protected]

Note: Your purchased products will not be delivered until we have this confirmation.

Log-in to your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.

  1. Click on “Lost Password?” and fill your email that was used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to reset/ choose a new password for your account.

YES, only if the order is still on pending status.

– Please send us an email to our customers service email at [email protected] with the message title “Request to cancel order” in order to inform us about the cancellation order.

Orders that are in shipping or shipped cannot be cancelled.

All products displayed and quoted are in RM /MYR. As such the transaction currency will be MYR – Malaysian Ringgit.

We usually ship within 24 hours of receiving an order. Delivery usually will takes between 2-3 days. However if you placed an order on a holiday / weekend the order will be processed the next business day.

For any other questions please send us an email: [email protected] .

If you have questions about individual products, please check the description / FAQ in the individual product page.